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The Science & Practice of Coaching Abrasive Leaders
Introduction to The Science & Practice of Coaching Abrasive Leaders
VIDEO: Welcome: The Mission & Origins of Boss Whispering (20:19)
Accreditation
VIDEO: BWI Website Resources Available to You (8:26)
Scheduling Your Two Hours of Course Consultations with Dr. Crawshaw
Please Join Our Bimonthly BWI ZOOM Forum calls
Section 1. Terminology & Objectives of the Method
CHAPTER 1: The Boss Whispering Code & Terminology (10:12)
VIDEO: The Objectives of Boss Whispering (2:21)
Section 2. The Process
CHAPTER 2: The Boss Whispering Process (7:03)
Section 3. Case Study - Chris
CHAPTER 3: Chris Case Study
Section 4. Aggression as Defense Against Threat
CHAPTER 4.: Aggression ("Fight") as Defense Against Threat
Section 5. The Threat-Anxiety-Defense Dynamic ("T-A-D")
CHAPTER 5: The T-A-D Dynamic & Theoretical Foundations
VIDEO: Dr. Crawshaw Demonstrates the T-A-D Dynamic (16:15)
T-A-D PowerPoints for Use With Clients
CHALLENGE: Deliver the T-A-D Dynamic
Section 6. The Insight Cycle
CHAPTER 6: The Insight Cycle
Section 7. Intervention Consultation
CHAPTER 7: First Contact with the Employer: Intervention Consultation
VIDEO: Intervention Consultation with the Employer (45:41)
ARTICLE: "Winners Who Become Losers" A Chapter Written for Employers Preparing to Intervene
VIDEO: "Manage Abrasive Behavior: How to Grow a Spine in Four Steps" (77:28)
Section 8. First Contact with the Prospective Client
CHAPTER 8: First Contact with the Prospective Client
VIDEO A: The First Conversation With the Client (22:10)
VIDEO B: The First Conversation With a Defensive Client (48:09)
Section 9. The Work History
CHAPTER 9: The Work History
CHALLENGE: Take a Work History
Section 10. Coworker Assessment
Chris's Feedback Summary
CHAPTER 10: Coworker Assessment Interviews
VIDEO: Interviewing a Coworker (31:50)
Section 11. Preparing the Feedback Summary
CHAPTER 11. PREPARING THE FEEDBACK SUMMARY
Section 12. Delivering the Feedback Summary
CHAPTER 12. Delivering the Feedback Summary
VIDEO: Delivering the Feedback Summary (26:13)
Section 13. Empathy: Can It Be Learned?
CHAPTER 13. Dimensions of Empathy
VIDEO: Can Empathy Be Learned (and Taught)? (7:27)
Section 14. Coaching
CHAPTER 14: Using the Insight Cycle in Coaching
VIDEO: The First Coaching Session: Introducing the T-A-D Dynamic (20:55)
CHAPTER 14a: Chris's Coaching Process
Section 15. The Pulse Check
CHAPTER 15: The Pulse Check
CHAPTER 15a: Chris's Pulse Check Summary
Section 16. Concluding Coaching
CHAPTER 16: Concluding Coaching
Would You Take These Cases?
CHALLENGE: Would You Coach Sam or Howard?
CHAPTER 8: First Contact with the Prospective Client
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